Answers to the most frequently asked questions regarding YA
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What is your location?
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Yogoro Artworks as its mother company "SREBRNY SEN" is registered in and operating from Poland / EU.
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I'd love to buy artwork XX but I live in YYYY, which is far from EU. Will you ship to my location?
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We do ship worldwide. However, before committing to buy an artwork, please contact us for the shipping and handling quotation. Also, some countries
impose restrictions on import of certain items, not excluding western art pieces. Both the regulations as sometimes freight costs might become a
prohibitive factor. Therefore again: if your location is outside of EU and especially when also out of Canada, Central and Eastern Europe, USA and
Australia - please ask for info / quotation.
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How do you ensure that my newly bought artwork will arrive in good shape?
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First of all we only ship the artworks with full insurance for any damage or loss during transport. Secondly we pack them properly. Framed paintings
and unframed paintings on the hardboard are packed in custom made, sturdy crates to protect them as much as possible. This adds a bit to the weight
but we believe this precaution is well worth the price as we've heard stories about e.g. canvas paintings being "checked" for contraband by the
customs officers using knives... The artworks, which can be rolled to fit into special, again custom prepared, highly sturdy tubes, are packed this way.
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Why the prices of the artworks (even declared as sold) change so often?!
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The prices are stored in the database using the particular artist's local currency and calculated according to the valid exchange rates.
This makes them fluctuate along with the official rates, published by the national banks.
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Why should I register? I can browse the artworks without registering!
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Check for yourself ;-) And don't worry - even if we require a valid e-mail address for registration, we are NOT going to sell your
address (or any) data to the spammers (or any other third party), that is. See our privacy policy for full declaration.
